About OutboundView
We are the Only Agency 100% Focused on HR.
We set appointments, offer lead generation, and provide access to our database of over 550K HR Leaders.
As part of that OutboundView must grow it’s team so we are excited to hear from you and feel free to reach out for any current roles below.
If you have any questions please reach out to us.
Our Recruitment Process
- Send Resume: 5 minutes
- Initial interview: 30 minutes
- Project to Gauge Roles & Responsibilities: 1 hour
- Final Call With Leadership Team: 30 minutes
We like to move fast; our hiring process end-to-end typically takes an average of 2-3 weeks. If we think it’ll take longer, we’ll proactively let you know.
All applicants must pass a background check before moving forward.
Discover
DISCUSS
DECIDE
OPEN ROLES
Sales Development Representative / Business Development Rep
Job description
Are you looking for a great career opportunity and not just another job? Join our family-oriented team!
We are expanding fast and are looking to add new members to our team! We are looking for someone who is excited to learn and determined to succeed.
At OutboundView, you would be making outbound calls, sending emails, and engaging on social media to build relationships with potential customers for our clients. Your goal? To schedule a meeting with the potential customer to review the product with our client.
Responsibilities:
- Outbound calling, emailing, and social media outreach
- Setting appointments and interacting with our customers
- Document all pertinent information and conversations into SalesForce
- Be willing to learn and try new things
- Campaign design, testing, and implementation
- Cold calling, email, and social outreach
- Setting appointments and interacting with our customers
- Document all pertinent customer information and conversations into Salesforce
- Not afraid of cold calling
- Being awesome
We’re searching for a pro at scheduling meetings and reaching out to new clients. You’ll make phone calls, send emails, and engage on social media to connect with potential customers. Don’t worry; we’ll provide training.
The ideal candidate would possess the following skills/experience:
- Multi-tasker
- Proficient in typing
- Self Driven
- Positive attitude
- Dependable with reliable transportation
- Call center experience is a plus but not a deal breaker
- Salesforce/CRM experience is a plus but not a deal breaker
Account Manager
Job description
The Account Manager will serve as the primary point of contact for assigned clients, ensuring their needs are met and fostering long-term relationships. This role involves overseeing client accounts, coordinating with internal teams, and optimizing the client experience to achieve company objectives.
Responsibilities:
- Client Relationship Management: Develop and maintain strong, long-lasting relationships with clients, acting as their main point of contact.
- Project Coordination: Liaise between the client and cross-functional internal teams to ensure the timely and successful delivery of solutions to clients.
- Performance Tracking: Monitor and report on account performance, including key metrics and client satisfaction.
- Business Development: Identify opportunities for client growth and develop new business from existing accounts.
- Issue Resolution: Address client issues and challenges promptly, escalating as necessary to ensure client satisfaction.
- Lists Building Process: Ensure SDRs have the correct and ample lists to call on. Follow the building checklist.
- Conversation Review: Review conversations in SFDC daily to understand where SDRs are having conversations and adjust lists as needed.
- Setting Meetings: Responsible for setting meetings for Red and Yellow clients to move them to the next color level.
- Cold Calling: Review conversations of Red and Yellow clients to understand recurring dispositions. Call into these dispositions to try to move them to a meeting.
- Interest Send Info: Follow up on clients who showed interest but requested more information.
- No Interest (No Reason Given): Call to gain more insights and possibly change their decision.
- No Interest (Reason Given): Address the concerns and try to change their decision.
- Incorrect Contact, No Referral: Find the correct contact or gain referrals.
- Incorrect Contact, Referral: Follow up with referred contacts.
- Reschedules: Call into all reschedules to attempt to confirm a new meeting time.
- ROI/Meeting Documentation: Send clients the ROI/Meeting document to illustrate the value and secure future engagements.
- Strategy Development & Management: After meeting with clients outline new plan on strategy and direction. This should include knowing where we’ve been strategically with clients and opportunities of where we could go.
- SDR Coach: Meet with SDR Coach weekly to understand what they are hearing on the phones and where your SDRs need assistance. Implement changes in a timely manner.
- Client Onboarding: Ensure efficient onboarding of all new clients including:
- Creating client folders
- Sending onboarding materials
- Ensuring adherence to timelines
- Getting SDRs up to speed
- Launch communications
- Launch
